Introduction
At Art Canyon, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect information to provide and improve our services.
- Personal Information You Provide: When you make a purchase or create an account, we collect your name, billing/shipping address, email address, and phone number.
- Payment Information: We collect payment details (credit card number, etc.) via our secure payment processors. We do not store this sensitive information on our own servers.
- Automatically Collected Information: Like most websites, we use cookies and similar technologies to collect data about your device, IP address, and browsing behavior on our site (e.g., which prints you view).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Fulfill Your Order: To process your payment, arrange for shipping, and provide you with invoices and/or order confirmations.
- To Communicate With You: To respond to your inquiries and provide customer support.
- For Marketing (with your consent): If you opt-in, we may send you emails about new products, special offers, and other updates. You can unsubscribe at any time using the link in every email.
- To Improve Our Website: We analyze how customers use our site to improve our user experience and product offerings.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We share your data only in the following limited circumstances:
- Service Providers: We share information with trusted third parties who assist us in operating our website and conducting our business, such as:
- Payment Processors (Stripe, PayPal)
- Shipping Carriers (USPS, FedEx, DHL)
- Website Analytics (Google Analytics)
- Legal Obligations: We may disclose your information where required by law or to respond to a legal process.
4. Cookies
- We use cookies to remember your preferences, keep you logged in, and understand how our site is performing.
- You can control cookies through your browser settings. Disabling them may limit your use of certain website features.
5. Data Retention
- We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
- Order information is retained for [e.g., 4 years] for tax and compliance reasons.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access: The right to request copies of your personal data.
- Correction: The right to request that we correct any information you believe is inaccurate.
- Deletion: The right to request that we erase your personal data, under certain conditions.
- Opt-out of Marketing: You can opt-out of marketing communications at any time.
7. Data Security
- We implement a variety of security measures to maintain the safety of your personal information. Our website uses SSL/HTTPS encryption to protect data transmissions.
8. Third-Party Links
- Our website may contain links to third-party sites (e.g., social media). We are not responsible for the privacy practices of these other sites.
9. Changes to This Privacy Policy
- We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
10. Contact Us
- For more information about our privacy practices, or if you have questions or would like to make a request regarding your data, please contact us.
Last Updated: 10/24/2025